From our home office to your workshop: Fully Remote Machine Start-Up
We might not be able to travel to you, our customers, at the moment but that does not mean that we cannot help to start-up your machine almost as usual! We can probably all agree that the on-going Covid-19 pandemic made us more innovative, flexible and forced us to think outside the box. Even though Lämneå Bruk has been doing remote commissioning since 1996 via dial-up internet connection, we have stepped up the game and are now using video conferences together with apps and augmented reality devices to set-up your machines. We at Lämneå Bruk take pride in our excellent customer service and are aiming to deliver and start up our machines (almost as usual). Since the beginning of the travel restrictions, we have to-date supervised and commissioned 16 machines, ranging from complete Drawing Lines, Spoolers to No Twist coilers at customer workshops in 7 different countries such as Japan, USA, China, and the UK.
We would recommend remote commissioning as a good alternative even without the Covid-19 situation as all our machines are designed for easy full remote service and support. All customers that have enough knowledge and experience can benefit by saving a lot of travelling costs and other expenses which is not only good for the customer, but also for us and the climate!